This 11 minute video will show you how to manage distractions and bring attendees attention and focus back to you, during a meeting or presentation, should they become distracted:
1 Answering emails or working on their laptops
2 Checking cell phones or answering texts
3 Speaking amongst themselves
4 Start speaking about irrelevant topics during discussions
5 Taking too long to make a point and are waffling on (wasting time)
Discover why it is important to do so correctly, to not overreact and to avoid alienating them.
Watch this video if you cannot answer any of these questions:
1 Do you know how to correctly direct a question to an attendee who is distracted?
2 Do you know how to use a pause, throat clearing and eye contact?
3 Do you know how to correctly word / phrase general and specific comments?
4 Do you know when to avoid the above and to instead politely interrupt them?
Lyn has worked in various business areas of large, internationally-recognised, multinational telecommunication corporate organisations since 2004, gaining significant expertise in the business language of each.
Her role regularly combined the functions of internal communications, training and change management on large projects and other strategic initiatives.
She also has specific experience in:
– Creating HR policies and procedures
– Talent recruitment lead creation procedures
– Process creation, optimisation and re-engineering in AP, sourcing and HR
– Migrating and managing SOX and EWC compliance, and implementations
– Global and regional Shared Service Centre management and implementations
– Bid Management
– EcoMetric assessment training and certification procedures
– Internship creation and management
– Full SAP, IFRS15, Concur and S4 Hana implementations
QUALIFICATIONS
She has a four-year Higher Diploma in Education from the University of Natal, in secondary (high school) second language teaching.
She also has a Bachelor of Arts degree, from the University of South Africa (UNISA), majoring in Psychology.
She is a certified EcoMetrist and has an Advanced 120 Hour TEFL certificate.
Her combination of international business experience provides practical, professional know-how, combined with excellent qualifications, ensures an effective all-round, expert approach to training.
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